Refund policy

Refunds

We strive to ensure that you're completely satisfied with your purchase. If you encounter any issues with your product, please notify us within 14 days of receipt to initiate a refund request. Requests submitted after this period will be automatically rejected.

To initiate a refund, please fill out a brief questionnaire outlining the issue you encountered with the product. This questionnaire is designed to help us understand your concerns better and expedite the refund process. You have 14 days from the date of receipt to notify us and submit your refund request along with the completed questionnaire. We value your time and strive to process your refund as quickly as possible.

Link To Questionnaire

Rest assured, our dedicated team will meticulously review your request and the provided evidence. If the evidence substantiates your claim, we'll promptly approve your refund. Once approved, you can expect to receive your refund within 10 business days via your original payment method. Please note that it may take some additional time for your bank or credit card company to process the refund.

If more than 15 business days have elapsed since we approved your return and you haven't received your refund, please don't hesitate to contact us at info@archive404.com. We're committed to ensuring that your refund is processed accurately and efficiently.